Es250i Privacy Policy — Data Protection for Malaysian Users

Es250i respects your privacy. This page clearly outlines the types of information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia.

Last updated: January 2026

SSL-Protected Data No Sharing Without Consent User Access Rights Transparent Cookie Usage Secure Data Storage Malaysian Legal Compliance Contact Support SSL-Protected Data No Sharing Without Consent User Access Rights Transparent Cookie Usage Secure Data Storage Malaysian Legal Compliance Contact Support

1. Information We Collect

When you register or use the es250i platform, we collect several categories of information to ensure our services operate securely and efficiently. The following are the types of information we may collect:

Account Information

Full name, Malaysian phone number, and email address provided at registration.
Date of birth for age verification purposes (18 years and above).
Your chosen username and password (passwords are stored in encrypted form).
Identity verification (KYC) information such as a copy of your identification card or passport, where required.

Payment Information

Details of deposit and withdrawal transactions in Malaysian Ringgit (RM).
Payment methods used, such as TNG eWallet, FPX, or local bank transfer.
Bank account number or digital wallet identifier — stored in a secure format and never displayed in full.
Transaction history for account reconciliation and fraud detection purposes.

Device & Browser Information

Device type, operating system, and web browser version in use.
IP address and approximate location based on network.
Access time, session duration, and pages visited within the platform.

Usage Data

Games played, betting selections, and activity history on the platform.
Preferences for frequently accessed sections such as sports, slots, or lottery.
Error logs and diagnostic data to help us identify technical issues.

2. How We Use This Information

Es250i uses the information collected solely for legitimate purposes directly related to delivering platform services to users in Malaysia. The primary purposes for which data is used include:

Account Management

Creating and managing user accounts, verifying identity, and ensuring that only authorised users can access their accounts.

Transaction Processing

Securely processing deposits and withdrawals in RM, and maintaining accurate transaction records for both users and the platform.

Platform Security

Detecting and preventing fraud, hacking, or suspicious activity that could compromise user account security or the integrity of the platform.

Service Improvements

Analysing aggregated usage patterns to improve the interface, identify areas that need enhancement, and optimise the mobile experience.

Communication & Customer Support

Sending important account-related notices, updates to terms or policies, and providing technical support when users contact the es250i team through official channels.

3. Cookies, Tracking & Data Security

Cookie Usage

The es250i platform uses cookies to keep your login session active, save your language and interface preferences, and analyse general usage patterns. Cookies are not used to track your personal activity outside of the es250i platform.

You can disable cookies through your web browser settings, though this may affect certain platform features such as the ability to stay logged in between sessions. We use two main types of cookies:

Session cookies — deleted automatically when you close your browser.
Persistent cookies — stored for a set period to enable seamless re-login and save user preferences.

Data Security

Es250i uses SSL (Secure Sockets Layer) encryption for all communications between your device and the platform's servers. Account passwords are stored in a hashed format that cannot be read directly. Payment information is processed through payment service providers that comply with industry security standards.

While we take reasonable technical measures to protect your data, no digital system can guarantee absolute security. Users are also responsible for maintaining the security of their own passwords and personal devices.

4. Sharing Information with Third Parties

When We Share Data

Es250i does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share data when necessary to:

Processing payments through approved payment providers.
Complying with court orders or valid legal requirements.
Verifying user identity through trusted third-party KYC providers.

Protection in Sharing

Every third-party provider that receives es250i user data is bound by a confidentiality agreement and must comply with data protection standards equivalent to those in this policy. They are permitted to use the data only for specified purposes and may not share it further.

5. Your Rights as a User & How to Contact Us

As a user of the es250i platform in Malaysia, you have certain rights regarding your personal data. We are committed to making it straightforward and transparent for users to exercise these rights.

Right of Access

You have the right to request a copy of the personal information we hold about you. Such requests can be submitted through the es250i support team.

Right of Rectification

If your information is inaccurate or out of date, you can request a correction through the account profile section or by contacting our support team.

Right of Erasure

You may request the deletion of your account and associated data, subject to any applicable legal and financial record-keeping requirements.

Policy Changes & How to Contact Us

Es250i reserves the right to update this Privacy Policy from time to time. Users will be notified of any material changes via an in-platform notice or their registered email address. The date of the most recent update is always displayed at the top of this page.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please reach out to the es250i support team via the in-platform live chat or at the following email address:

[email protected]

For general enquiries about the platform, please refer to our FAQ page first, as many common questions are already answered in detail there.

Your Privacy Is Our Priority

Register your es250i account with confidence — our platform is built to protect your data while delivering the best online entertainment experience for users in Malaysia.